Gateway service provider
Become a Document Verification Service gateway service provider
A Document Verification Service (DVS) gateway service provider (GSP) is a private organisation that:
- is conducting business in Australia or New Zealand
- has a direct connection to the DVS that allows other government and non-government users to connect to and use the DVS.
Role of gateway service providers
Gateway service providers are responsible for:
- advising the Framework Administrator (Attorney-General's Department) of new applicants and reviewing applicants against the access policies
- sending match requests and match results to and from the DVS for government and non-government users
- making sure government and non-government users who are their clients meet the requirements of their Participation Agreements.
See the list of approved gateway service providers.
Gateway service provider application times
It usually takes:
- 1 to 2 weeks for us to review and approve your application
- 3 to 6 months for an organisation to build a direct connection.
Gateway service provider application costs
As at September 2025, the total cost for establishing a base connection to the DVS hub is $24,610.40. In addition, a fee of $454.55 will apply for each document type that a gateway service provider intends to verify or offer to clients through the DVS.
Once we approve the direct connection to the DVS, the IVS Manager will issue the first instalment invoice, covering 50% of the total cost. We will invoice the remaining 50% when the connection is successfully completed.
There is a fee of $0.40 for each DVS transaction. After you connect, we will invoice you monthly on transaction volumes. As a gateway service provider, you may charge your users directly and pay us for each query (instance of use). Visit our Identity Verification Services Fees page for more information.
The Identity Verification Services Rules 2024 outline DVS fees. These are reviewed annually and subject to change.