A Document Verification Service (DVS) government user is an Australian or New Zealand government organisation. New Zealand government organisations must submit a business user application and connect through a Gateway Service Provider.
Examples of government organisations that might use the DVS include:
ABN lookup tool is a good place to start if you are unsure about your organisation's status.
To help explain the process for government organisations connecting to the DVS, you may wish to read the below fact sheet:
Protective Security Policy Framework (Word)
Protective Security Policy Framework (PDF)
'Competitive neutrality' is a business rule that maintains a level playing field between public and private businesses. Your competative neutrality status determines how you connect to the DVS.
Government users subject to competitive neutrality can only connect through a gateway service provider.
Government users that are not subject to competitive neutrality can set up a
direct connection to the DVS, or they can choose to connect through a gateway service provider.
To help you make an assertion on competitive neutrality in your application, it's important that you read the
DVS Policy on government and private sector charging [PDF 338KB]| DVS Policy on government and private sector charging [DOCX].
It usually takes:
We charge gateway service providers on annual transaction volumes. If you are a government user that is not subject to competitive neutrality, we don’t charge the gateway service provider for your transactions.
Your gateway service provider charges you.
There is a one-off connection fee for government users connecting directly to the DVS.
You can contact us to discuss your payment options.
Contact us if you have questions about applying to be a Government user.