pop-up content starts
pop-up content ends
Home page feautred illustration

​​​​​​​​​We facilitate private, secure and fast services​

The Identity Verification Services help organisations to verify your identity in a way that is secure, fast and private.

This makes it easier and more convenient for you to access government and other services, and means that more and more services can be provided completely online.

Most organisations using the Identity Verification Services will not need to keep copies of your identity documents, which helps to protect your privacy.

The Document Verification Service (DVS) checks whether the biographic information on your identity document matches the original record.  The result will simply be "yes" or "no".  The Document Verification Service does not check facial images.  There are currently 14 different identity documents that can be verified through the Document Verification Service, including birth certificates, driver licences and Medicare cards.

Currently the Face Verification Services (FVS) can only be accessed for immigration documents (visa and citizenship) and passports.

States and territories have agreed to provide driver licence images under an intergovernmental agreement signed by the Council of Australian Governments in 2017.

Tasmania, Victoria and South Australia are the first states to provide their data, with others to follow in a phased roll-out over the next two years.

More information

Left illustration

We help protect​ Australians from crime​

​The Identity Verification Services also help prevent identity crime [PDF],​ one of the most common crimes in Australia.​

The Identity Verification Services cannot be used for real time monitoring or live facial recognition of people in public places - some​times referred to as 'mass surveillance'.

T​he system is deliberately designed not to ​accept live video feeds, such as CCTV. 

The Identity Verification Services will ​be used to verify your identity with your consent.

More information

Gov logo illustration


​Our services verify your identity information with the document issuer, while protecting your privacy.​

Organisations need to make sure their customers are who they claim to be. The Identity Verification ​Services provide a secure, fast and private way for identity documents to be verified.​​




Secure image


Data used for verification is encrypted, protected and deleted. Each issuer has its own secure system to protect the original record of your identity document.

       Fast image


The whole process is virtually instantaneous. Your identity information is sent to the issuer and a result is returned within seconds.

Private image


The Identity Matching Services adopt a multi-faceted approach to protecting your personal information.