ID services and ID service clients

This page sets out information for Identity Service Providers (IDSPs) about providing an ID service and identifying ID service clients. Your obligations as an IDSP are contained in your Document Verification Service (DVS) IDSP Participation Agreement.

What is an ID service

If an IDSP provides a service to an organisation for any purpose that involves connecting to the DVS, this is an ID service.

This is set out in clause 1.1 of your IDSP participation agreement.

If an organisation accesses your platform, system or portal to submit personal information and receive an identity opinion, it is receiving an ID service.

What is an ID service client

Any organisation you provide an ID service to is an ID service client. This includes any organisation that connects to or accesses your ID service.

Your contracts with ID service clients

Your participation agreement sets out certain requirements that you must meet when providing an ID service:

  • You must have a direct contract with each ID service client. This ensures each organisation that accesses your ID service is bound by the required privacy and security obligations. (Clause 4.3)
  • Your contract must address certain requirements, as set out in Clause 4.4.
  • You must make sure that ID service clients use your ID service on their own behalf only, and do not act as an agent, intermediary or reseller for another organisation. (Clause 4.1 (d)).

An ID service client cannot provide another organisation with access to your ID service. If another organisation wants to access your platform to submit personal information and/or receive identity opinions, it is an ID service client and must have a direct contract with you before accessing the service.

For more information about becoming an IDSP, go to: Identity service provider.
For more information on identity opinions, go to: Identity opinions.

If you require additional guidance about ID services and ID service clients, please contact IVSComplianceReporting@ag.gov.au.

The information on this page is not and should not be taken as legal advice.